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Navdeep’s first role post study was as a Team Leader in a call centre. He applied for this role through SEEK and secure the job after two rounds of interviews.
Switching industries from service to IT was the most significant decision for his career. Reflecting on it now, he says he could not have made a better decision. So, don’t hesitate to jump on new opportunities that interests you - and throw yourself into the deep end. Believe in yourself and that you will succeed.
Work hard and don’t be shy to let your strengths shine. Previous roles in customer service provided Navdeep with great interpersonal skills, problem solving, and effective communication skills. He says don’t miss the opportunity to work during your study, because it builds up your work experience and transferable skills. Navdeep’s knowledge and expertise in customer service aided his success in his current role as Support Analyst at Medibank. Getting a job in customer service also helps you to know more people, their culture, and how different it can be compared to where you come from. That will be the most important skill that you will need throughout your career.