Frequently Asked Questions

What is Medibank Live Better?

Medibank Live Better is about inspiring everyone to lead a healthier and happier lifestyle, with tools to motivate you to eat, move and feel better. The Live Better rewards App encourages Medibank members to take those steps towards better health and be rewarded for it. Eligible Medibank members can redeem Live Better Points they earn through the app on a range of great rewards.

We want you to get the most out of rewards with Medibank Live Better, so here’s what you need to know.

If you are wanting to know how Live Better works in the My Medibank app, click here.

Getting started

Activity tracking

Goals, Challenges and Events

My credits and Live Better Points

Earning Live Better Points for a dental check-up at a Members’ Choice Advantage provider

Earning Live Better Points at Specsavers, our Members’ Choice Advantage optical provider

Earning Live Better points with partners

Receiving my rewards

Medibank rewards

Corporate accounts in Live Better

Social and Communities

COVID-19 vaccination 1,000 points campaign FAQs

We want you to use your cover

Download the Medibank app and discover how easy it is to use and manage your health insurance.

Contact us

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