How to pay your premium
Need to change your payment method?
Changing how you pay your premium is easy on My Medibank, either online or on the app.
Here is how to pay your premiums in the way that best suits you.
Paying your premium
What to do: You can set up your direct debit on My Medibank online or the My Medibank app.
For online, click on the Payments tab on the top menu.
For the app, tap on “Me”, then “Manage payments”.
Processing time (once registered): Instant
What to do: Launch the My Medibank app on your smartphone. Don’t have the app? Download from the App Store or Google Play.
How you can pay: Visa, Mastercard
What you need to provide: My Medibank username and password
Processing time: Instant
What to do: Log into My Medibank and select "Payments" from the top menu
How you can pay: Visa, Mastercard
What you need to provide: My Medibank username and password
Processing time: Instant
What to do: Phone 1800 212 211
How you can pay: Visa, Mastercard
What you need to provide: Membership number
Processing time: Instant
What to do: Log into your bank’s internet banking portal
How you can pay: Direct payment from bank account, Visa, Mastercard
What you need to provide: Medibank’s BPAY biller code and your 10-digit reference number. Our biller code is 3210, and you can find your reference number on your invoice.
If you don’t have an invoice handy, working out your reference number is simple. Your reference number is your membership number plus two additional digits from the table below that correspond to the letter at the end of your membership number.
For example, if your membership number is 12345678Y, then your reference number will be 1234567800.
Processing time: 3 business days
Y |
00 |
A |
01 |
B |
02 |
F |
03 |
H |
04 |
J |
05 |
K |
06 |
L |
07 |
T |
08 |
W |
09 |
X |
10 |
What to do: Go to www.postbillpay.com.au
How you can pay: Visa, Mastercard, PayPal
What you need to provide: Medibank’s Post Billpay biller code and your 10-digit reference number. Our biller code is 0824, and you can find your reference number on your invoice.
If you don’t have an invoice handy, working out your reference number is simple. Your reference number is your membership number plus two additional digits from the table below that correspond to the letter at the end of your membership number.
For example, if your membership number is 12345678Y, then your reference number will be 1234567800.
Processing time: 3 business days
Y |
00 |
A |
01 |
B |
02 |
F |
03 |
H |
04 |
J |
05 |
K |
06 |
L |
07 |
T |
08 |
W |
09 |
X |
10 |
What to do: Go to your nearest post office
How you can pay: Visa, Mastercard, EFTPOS, cash, cheque
What you need to provide: Medibank invoice with barcode
Processing time: 3 business days
What to do: Go to your nearest Medibank retail centre
How you can pay: Visa, Mastercard, EFTPOS
What you need to provide: Personal identification
Processing time: Instant
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COVID-19 Health Assist - Expression of interest
Complete this form to express your interest in one of our programs. If you're eligible, a member of our team will call you within 2-3 business days.
What program are you interested in?
Sorry, only members with current Hospital cover are eligible to participate in these programs
Eligible Medibank members with Extras cover are able to access a range of telehealth services included on their cover - you can find out more here. Alternatively, if you would like to talk to one of our team about your cover, we're here on 132 331.
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Your contact details
By clicking Submit, I understand that Medibank or its subsidiaries may contact me to discuss my eligibility for the Covid-19 Heath Assist program(s), and will disclose my personal information within the Medibank Group of companies and to third party service providers. Please see Medibank’s privacy policy for further information about how Medibank will handle my personal information, and how to contact Medibank: https://www.medibank.com.au/privacy/
Thank you for expressing your interest in one of our COVID-19 Health Assist programs.
If you are eligible, one of our health professionals will call you in 2-3 business days to discuss your situation and help to enrol you in the relevant program.
There is no cost to participate, however some referred services may incur an out of pocket cost.