How do orthodontic benefits work?

Your orthodontic entitlement starts with an opening balance, which you can access once your 12 month waiting period is served. The balance is then topped up with an additional amount each 1 January (following the completion of your waiting period) up to a maximum lifetime limit. The benefit you can claim (after serving your waiting period) = Opening Balance + Any top ups - Any benefits ever claimed. Benefits will only be paid towards dental and orthodontic treatments that are administered in person (not via phone or online), by a recognised provider.