No waiting periods on psychology and counselling consultations
No waiting periods for consultations with psychologists, counsellors and mental health social workers on eligible Medibank extras and packaged products.$
24/7 Medibank Mental Health Support
Medibank health insurance members can chat with a mental health professional, over the phone or online at no extra cost.<
Better minds app
Provides wellbeing checks, personalised skills training and one-on-one coaching with health professionals at no extra cost for members over the age of 18 with eligible Hospital cover who may want some extra support.@
Mental health consultations
With eligible Medibank extras, you can receive benefits towards face to face or telehealth psychology and counselling consultations with a registered psychologist, Medibank recognised counsellor or mental health social worker. How much you get back will depend on your level of Extras cover and annual limit.$
Smash your Weekly Goal
Complete Challenges
Participate in parkrun
Shop with our health and wellbeing partners
Visit partner gyms
Visit a Members' Choice Advantage provider
Access to discounts
As a Medibank member with Live Better rewards#, you can get 20% off select gym memberships at Goodlife, Fitness First or Zap Fitness.!
Plus, if you're a Medibank health insurance member, you can enjoy a 15% discount on award winning travel insurance all year round.=
Live Better rewards
Live Better is a health and wellbeing program inspiring, supporting and rewarding you to eat, move, and feel better, all while enjoying the things you do every day.
Medibank members with eligible Hospital or Extras cover could earn up to $400 a year in rewards* by redeeming the points earned for taking healthy actions.#
Medibank App
Our app makes it easy to check your cover details and keep on top of your extras limits and waiting periods.
Plus, you can find a Members’ Choice provider, make changes to your details and make a claim.
Take control of your potential with Medibank
Things you should know
# Must be 16 years or over to register for Medibank Live Better rewards. Some program partners and earning activities require a person to be at least 18 years of age to be eligible to earn and/or redeem a reward. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better rewards in the My Medibank app to earn Live Better points for eligible purchases and redeem rewards. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Live Better Management Pty Ltd, ACN 003 457 289 has entered into commercial arrangements with Medibank Live Better program partners and may receive commissions. Additional terms and conditions may apply to points earning activities and rewards. Points earning activities and rewards are subject to change and may be subject to availability. Wherever possible, we will give you notice of these changes. See full Medibank Live Better rewards terms.
! 20% gym discount with Fitness First and Good Life Health Clubs applies to new, full price 12 & 18 month Platinum memberships purchased by eligible Medibank members with hospital or extras cover. The 20% discount with Zap Fitness applies to any 12 or 18 month membership. Not available in conjunction with any other offers or discounts. To obtain the discount, simply present your photo ID, Medibank Membership Card and the partner offer page within the My Medibank app when signing up at any participating gym. The name and email address used to sign up at the gym or online must exactly match the details attached to your Medibank account in order to earn Live Better points for attending the gym. By signing up to this offer you permit Fitness & Lifestyle Group to share your personal information (including name, date of birth, contact details, gym location and gym attendance records) with Medibank and Live Better. Medibank and Live Better will collect this information to assess your eligibility for Live Better points, award the Live Better points and to monitor uptake of the Live Better program. If you elect not to share this information you will not be eligible for the discounted gym membership or Live Better Points. Medibank’s Privacy Policy (http://medibank.com.au/livebetter/rewards/terms) contains information about how you can seek access to, and correction of, your personal information, or make a complaint about a breach of the Australian Privacy Principle. Full gym membership terms and conditions can be found at http://fitnessfirst.com.au/terms-and-conditions, http://www.goodlife.com.au/terms-and-conditions or http://www.zapfitness.com.au/terms. This offer may be withdrawn at any time.
= Winner of Mozo’s 2023 Expert Choice Award for: Exceptional Quality Travel Insurance; Exceptional Quality Travel Insurance Annual Multi-Trip; and Exceptional Value Annual Multi-Trip. Winner of Canstar’s 2023 Most Satisfied Customers – Travel Insurance Award. Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations, visit medibank.com.au/travel-insurance/help/
* Live Better rewards members could earn up to 40,000 Live Better rewards points each calendar year for successfully completing select Live Better rewards points-earning activities. These activities include, but are not limited to, health and wellbeing challenges, the Weekly Goal, onboarding actions, partner activity earn and the daily auto-tracking bonus. This does not include points earned by shopping with Live Better rewards partners or visiting Members' Choice Advantage providers. 40,000 Live Better points could be redeemed for up to $400 worth of rewards from the Live Better rewards store.
Medibank Live Better Challenges & Goals Earning Policy: The participant of a Medibank Live Better Challenge or Goal may not receive Live Better points or may have their already credited Live Better points reversed in accordance with the Medibank Live Better terms and conditions. To earn Live Better points, the participant needs to complete 100% of the eligible Challenge according to the instructions. The number of Live Better points available for Medibank Live Better Challenges and Goals is subject to change without prior notice. To the extent of any inconsistency between this Policy and the Medibank Live Better rewards terms and conditions, the terms and conditions will take precedence.
< Some referred services may involve out of pocket costs and waiting periods may apply.
$ For members with mental health support included in their extras cover. Annual limits apply. Counsellors must be registered with Australian Counselling Association, Psychotherapy and Counselling Federation of Australia, Australian Traditional Medicine Society. Mental Health Social Workers must hold a mental health accreditation by the Australian Association of Social Workers.
& Member must be 18 + and hold a Medibank health insurance policy.
@ Not available for members with Extras only cover, Overseas Student Health Cover or Overseas Workers or Visitors Health Cover.