Contact us

Want to talk to someone?

As a Rio Tinto employee you have access to our dedicated call service team.

Call 1800 RIO RIO (1800 746 746)

Call from outside Australia:  +61 3 8622 5780

Existing members

Monday to Friday, 8.00am - 8.00pm
Saturday to Sunday, closed.

Australian Eastern Standard Time


New member sales

Monday to Friday, 8:00am - 8:00pm
Saturday, 9:00am - 4:00pm

Australian Eastern Standard Time

Send mail to

GPO BOX 9999
(Your capital city)

24/7 Medical Nurse

Medibank members with hospital cover can call anytime for health advice.

1800 644 325 

Meet a consultant

If you’re not sure what option is best for you, make an appointment to see a Medibank consultant by calling 1800 RIO RIO (1800 746 746). We’ll be visiting most offices and sites across Australia conducting expert reviews of your health cover needs, and providing 1-on-1 help choosing the right cover for you.

Other services

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Pet insurance

For claims and general enquiries.

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Life insurance

For a quote and general enquiries.

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Travel insurance

For worldwide cover.

Have questions?

Our team of experts are ready to help!

Enter your postcode to find your nearest store to have a face-to-face chat!

Fill in the form below or get in touch by calling our dedicated line 1300 110 086.
We are open on Sundays.

In providing your telephone number, you consent to Medibank contacting you about health insurance.

We'll have someone call you soon to help with any questions you have.

contact us