Contact us

Want to talk to someone?

As a Rio Tinto employee you have access to our dedicated call service team.

Call 1800 RIO RIO (1800 746 746)

Call from outside Australia:  +61 3 8622 5780

Existing members

Monday to Friday, 8.00am - 8.00pm
Saturday to Sunday, closed.

Australian Eastern Standard Time


New member sales

Monday to Friday, 8:00am - 8:00pm
Saturday, 9:00am - 4:00pm

Australian Eastern Standard Time

Send mail to

GPO BOX 9999
(Your capital city)

24/7 Medical Nurse

Medibank members with hospital cover can call anytime for health advice.

1800 644 325 

Meet a consultant

If you’re not sure what option is best for you, make an appointment to see a Medibank consultant by calling 1800 RIO RIO (1800 746 746). We’ll be visiting most offices and sites across Australia conducting expert reviews of your health cover needs, and providing 1-on-1 help choosing the right cover for you.

Other services

Icon Cat-dog

Pet insurance

For claims and general enquiries.

Icon Growth

Life insurance

For a quote and general enquiries.

Icon Multitrip

Travel insurance

For worldwide cover.