Ancillary Provider Recognition

Under Medibank Private's Fund Rules it is a requirement that Ancillary Providers are in Independent Private Practice. Medibank Private reserves the right to verify this from time to time.

Despite the above, Medibank Private has absolute discretion to grant recognition to an Ancillary Provider who is not in private practice and may, for instance, exercise this discretion where it considers that not to do so would be harsh and/or unfair.

‘Independent Private Practice’ means a professional practice (whether sole, partnership or group) that is self-supporting. This means that accommodation, facilities and services are not provided or subsidised by another party such as a Public Hospital or publicly funded facility.

For specific criteria required for your speciality, please refer to the information below:

 

Requirements for recognition as an Alternative Therapist

For recognition with Medibank Private as an Alternative Therapist you must be a member of a professional organisation that meets the requirements under rule 10 of the Private Health Insurance (Accreditation) Rules. A list of professional organisations currently recognised by Medibank is below.

  • Members of organisations listed below: We suggest you contact the organisation to ensure your level of membership is approved by Medibank for provider registration purposes. Some levels of membership (e.g. student member) may not be approved, however this will vary from organisation to organisation.
  • Members of a professional organisation not listed below: Please contact your organisation and arrange for them to contact Medibank as soon as possible on 1300 654 887 in relation to obtaining an Association Provider Number.
  • Providers who are not members of a professional organisation in your area of speciality: You may wish to consider contacting one of the organisations listed below which is relevant to your discipline and enquire about becoming a member.

List of Professional Organisations

Acupuncture

  • Chinese Medicine Registration Board of Victoria (CMRB) (Victorian Acupuncturists Only)
  • Acupuncture Association of Victoria Inc (AAV)
  • Australian Natural Therapists Association (ANTA)
  • Australian Traditional Medicine Society (ATMS)
  • Australian Acupuncture Chinese Medicine Association (AACMA)
  • Australian College of Acupuncturists (ACAL)
  • Australian Traditional Chinese Medicine Association (ATCMA)
  • Chinese Medicine and Acupuncture Society of Australia Ltd (CMASA)
  • Federation of Chinese Medicine and Acupuncture societies of Australia (FCMA)

Alexander Technique

  • Australian Society of Teachers of the Alexander Technique
  • Australian Traditional Medicine Society (ATMS)

Aromatherapy

  • Australian Natural Therapists Association (ANTA)
  • Australian Traditional Medicine Society (ATMS)
  • International Aromatherapy & Aromatic Medicine Association Incorporated

Bowen Therapy

  • Bowen Association of Australia (BAA)
  • Bowen Therapists Federation of Australia (BTFA)

Chinese Massage

  • Australian Traditional Medicine Society (ATMS)

Chinese Medicine

  • Australian Acupuncture Chinese Medicine Association (AACMA)
  • Australian College of Acupuncturists (ACAL)
  • Australian College of Acupuncturists Ltd
  • Australian Natural Therapists Association (ANTA)
  • Australian Traditional Chinese Medicine Association (ATCMA)
  • Australian Traditional Medicine Society (ATMS)
  • Chinese Medicine and Acupuncture Society of Australia Ltd (CMASA)
  • Federation of Chinese Medicine and Acupuncture societies of Australia (FCMA)
  • Society of Natural Therapists & Researchers (SNTR)

Counselling

  • Australian Traditional Medicine Society (ATMS)

Diabetes Educators

  • Australian Diabetes Educators Association (ADEA)

Homoeopathy

  • Australian Natural Therapists Association (ANTA)
  • Australian Register of Homeopaths
  • Australian Traditional Medicine Society (ATMS)
  • Society of Natural Therapists & Researchers (SNTR)

Hypnotherapy

  • Australian Clinical Hypnotherapy Association (ACHA) 
  • Australian Hypnotherapy Association (AHA)
  • Australian Society of Clinical Hypnotherapists (ASCH)
  • Australian Traditional Medicine Society (ATMS)

Kinesiology

  • Australian Traditional Medicine Society (ATMS)
  • Australian Kinesiology Association (AKA)
  • Australian Institute of Kinesiologists Ltd

Myotherapy

  • Association of Massage Therapists (AMT)
  • Australian Natural Therapists Association (ANTA)
  • Institute of Registered Myotherapists of Australia (IRMA)

Naturopathy

  • National Herbalists Association of Australia (NHAA)
  • Complementary Medicine Association (CMA)
  • Australian Natural Therapists Association (ANTA)
  • Australian Naturopathic Practitioners Association (ANPA)
  • Australian Traditional Medicine Society (ATMS)
  • Australian Association of Ayurveda Inc (AAA)
  • Naturopathic Practitioners Association (NPA)
  • Society of Natural Therapists & Researchers (SNTR)

Nutrition

  • Australian Traditional Medicine Society (ATMS)
  • Australian Natural Therapists Association (ANTA)
  • Society of Natural Therapists & Researchers (SNTR)

Reflexology

  • Australian Traditional Medicine Society (ATMS)
  • Reflexology Association of Australia (RAA)

Remedial Massage

  • Australian Association of Massage Therapists (AAMT)
  • Association of Massage Therapists (AMT)
  • Australian Traditional-Medicine Society (ATMS)
  • Australian Natural Therapists Association (ANTA)
  • Association of Remedial Masseurs Inc. (ARM)
  • Federation of Chinese Medicine and Acupuncture societies of Australia (FCMA)
  • Australian Traditional Chinese Medicine Association (ATCMA)
  • Massage Australia
  • Institute of Registered Myotherapists of Australia (IRMA)
  • Association of Remedial Masseurs Inc. (ARM)
  • Massage Association of Australia (MAA)
  • Australian Acupuncture and Chinese Medicine Association Ltd (AACMA)
  • Chinese Medicine and Acupuncture Society of Australia Ltd (CMASA)
  • Society of Natural Therapists & Researchers (SNTR)
  • Queensland Swedish Massage Institute (QSMI)

Shiatsu

  • Association of Massage Therapists (AMT)
  • Australian Traditional-Medicine Society (ATMS)
  • Shiatsu Therapy Association of Australia (STAA)
  • Massage Australia

Western Herbal Medicine

  • Australian Natural Therapists Association (ANTA)
  • Australian Traditional Medicine Society (ATMS)
  • National Herbalists Association of Australia (NHAA)
  • Society of Natural Therapists & Researchers (SNTR)
 

Requirements for recognition as a Chiropractor

For recognition with Medibank Private as a Chiropractor, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team".

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as a Dental Prosthetist

For recognition with Medibank Private as a Dental Prosthetist, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team"

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as a Dentist

For recognition with Medibank Private as a Dentist, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team".

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as a Dietician

For recognition with Medibank Private as a Dietician, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team".

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as an Eye Therapist / Orthoptist

For recognition with Medibank Private as an Eye Therapist / Orthoptist, you must be a member of the Australian Orthoptic Board (AOB). Send the completed application form with a certified true copy of your membership with the board to Medibank either via:

  • fax to (03) 8456 6250
  • mail to: Medical and Ancillary Exceptions Team
                GPO Box 9999
                Melbourne 3001

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as a Hearing Aid Supplier

For recognition with Medibank Private as a Hearing Aid Supplier, you must have an Australian Business Number (ABN).

Send the completed application form to Medibank either via:

  • fax to (03) 8456 6250
  • mail to: Medical and Ancillary Exceptions Team
                GPO Box 9999
                Melbourne 3001

 

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as an Occupational Therapist

For recognition with Medibank Private as an Occupational Therapist, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team"

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as an Optical Dispenser

New South Wales
For recognition with Medibank Private as an Optical Dispenser you must:

  • New South Wales: be registered with the Optical Dispensers Licensing Board as provided in the Optical Dispensers Act 1963(NSW).
  • Western Australia and South Australia: be permitted by the regulatory authorities of that State to practice as an Optical Dispenser.
  • All other States and Territories: have an Australian Business Number (ABN).

Send the completed Application Form and certified true copies of the appropriate documentation to Medibank either via:

  • fax to (03) 8456 6250
  • mail to: Medical and Ancillary Exceptions Team
                GPO Box 9999
                Melbourne 3001

 

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as an Optometrist

For recognition with Medibank Private as an Optometrist, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team"

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as an Osteopath

For recognition with Medibank Private as an Osteopath, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team"

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as a Physiotherapist

For recognition with Medibank Private as a Physiotherapist, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team"

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as a Podiatrist

For recognition with Medibank Private as a Podiatrist, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team"

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as a Prosthetist and Orthotist

For recognition with Medibank Private as a Prosthetist and Orthotist, you must have an Australian Business Number (ABN).

Send the completed application form to Medibank either via:

  • fax to (03) 8456 6250
  • mail to: Medical and Ancillary Exceptions Team
                GPO Box 9999
                Melbourne 3001

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as a Psychologist

For recognition with Medibank Private as a Psychologist, you must be registered with Medicare Australia. Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team"

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.

 

Requirements for recognition as a Speech Pathologist

For recognition with Medibank Private as a Speech Pathologist, you must be registered with Medicare Australia.

Medicare Australia notifies us of Provider numbers issued on a daily basis, which is then automatically updated in our systems.

See more information on Medicare Australia’s registration criteria.

For urgent applications, please fax your Medicare Australia confirmation letter to (03) 8456 6250, marked "Attention: Medical and Ancillary Exceptions Team"

For further information, please call our Ancillary Provider Enquiry Line on 1300 654 887.