Cover for us when it matters

Getting the most from your health cover

We’re proud to deliver best in class products designed to suit your needs. But don’t just take our word for it. We’ve received an ‘Outstanding Value Health Insurance’ award from CANSTAR for 8 years in a row.

How to claim

Need help choosing cover?

You can make an extras or doctors claim online in five simple steps and we'll make the payment directly into your nominated bank account, or if you'd prefer we'll send a cheque in the mail. For other claims you can download a claim form and mail to Medibank with the accounts and/or receipts, and we'll make a payment using your selected method.

Find out more about how to claim

Health system explained

Thing worth knowing

Private health insurance is available for those who wish to cover the costs of becoming a private patient. Private patients have more control in choosing their treating doctor in hospital and in some instances can reduce their waiting time for elective surgery by having treatment in a private hospital. Private health insurance also offers cover for some or all of the costs of other services not covered by Medicare, such as ambulance transport, dental, optical appliances, physiotherapy, pharmaceutical (non PBS) and a wide range of other services.

Find out more about the health system

Going to Hospital

Thing worth knowing

Going to hospital can be daunting enough without the unexpected bills. To avoid the surprises, we'll discuss some of the questions you should be asking, before you go. We want you to be as informed as possible, so you can make the best decision for your own personal health care

Find out more about going to hospital