An Overview
At Medibank, we stand For Better Health.
We are Australia’s largest provider of private health insurance and health solutions. Each year, we pay billions of dollars worth of hospital and allied health claims and directly deliver almost 600,000 clinical services, helping millions of Australians live healthier, fuller lives.
For our members
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We have insured the health of Australians since our inception in 1976 and, under our Medibank and ahm brands, we provide cover to over 3.7 million people. Our members also depend on us for other insurance needs, including access to travel insurance for domestic and international travel, life and trauma insurance and pet insurance. Our Mi Health initiative gives members exclusive access to a telephone-based nurse 24/7, personal support when in hospital, an online health hub and mobile health apps for smart-phones.
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For all Australians
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As the service provider for publicly funded and available services including healthdirect Australia, after hours GP helpline and NURSE-ON-CALL, our expertise is experienced everyday by thousands of Australians.
Similarly, as a leading provider of workplace health services to industries ranging from manufacturing in Hobart to mining in Karratha, we help keep Australia working.
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Our sustainability program brings focus to the environmental, social and economic issues that matter most to our customers, our supply chain, our staff and the community.
Corporate Social Responsibility is consistent with our Purpose. Through our Medibank Community Fund, we are helping to spread the preventative health message and help drive positive long-term health outcomes for all Australians, by donating 1% of our annual pre-tax profit to initiatives supporting these positive outcomes.
With a large and diverse customer base, we are one of the best recognised brands in Australia. We are proud of the position of trust we have established and of our integral role in Australia’s health system.
Our Values
At Medibank, we are united through our Values:
Customer Focus-
we treat our customers as we would like to be treated.
Accountability-
we own it, commit to it and deliver it.
Integrity-
we are open, honest and transparent, and help others to be the same.
Respect-
we celebrate our differences and treat others as equals.
