Feedback and Complaints

At Medibank we value your comments and are continuously looking at ways to improve our products and services. If you have any feedback for us or require further explanation on any matter affecting your membership please let us know.

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If you're unhappy with the result, you can submit an enquiry to the Private Health Insurance Ombudsman (PHIO) or phone them on 1300 362 072 (option 4 for private health insurance).

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