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What is Live Better rewards?
Live Better is Medibank's exclusive health and wellbeing program designed to help you do just that - live better.
With Live Better rewards, eligible Medibank members with hospital or extras cover can earn Live Better points for simply looking after their health. Earn up to 30,000 Live Better points per year when you track your healthy actions through the app. This is on top of the bonus points you’ll earn when you join and complete your first goal or challenge within the first 4 weeks.
Here are a few easy ways to start earning points:
- Connect your fitness app to track your steps and reach your daily step goal in the My Medibank app.
- Visit selected Members’ Choice Advantage providers and get rewarded for your dental check-ups (up to 2 per year) and prescription optical purchases.^
- Download the Live Better app and join bonus point challenges or shop with some of our partners to earn even more points, as a Medibank member with hospital or extras cover.
Things you should know
‡ For new Medibank members on new memberships who join and start eligible combined hospital and extras from 31 December 2021 - 28 February 2022 and have not held Medibank health cover in the previous 60 days (unless a dependent coming off parent’s cover). Must quote promo code ‘HELLOFRESH’ and set up direct debit when joining. Must maintain direct debit and hold eligible product for 28 continuous days from the policy start date in order to receive the offer. Excludes Corporate covers, Accident Cover, Ambulance Cover, Overseas Visitors Health Insurance, Overseas Students Health Cover (OSHC), Working Visa Health Insurance, ahm covers and other selected covers. Not available with any other offer.
Live Better Points: Policyholder will require access to a smartphone and will need to download either the Live Better stand-alone app or the My Medibank App and track any Live Better activity within 42 days of joining. Must be 18 years or over and have a valid Australian residential address to register for Medibank Live Better. Policyholder will need to have registered a My Medibank account and linked their My Medibank account with their Live Better account within 42 days after the policy start date. Live Better points could take up to 8 weeks from the policy start date to be loaded to the policyholder’s Live Better account. Singles and single parents will receive 25,000 Live Better Points, and families and couples will receive 50,000 Live Better Points.
Rewards terms: Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ or have linked their MyMedibank account with their Live Better account to redeem rewards. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. Read full Medibank Live Better terms here: https://www.medibank.com.au/livebetter/rewards/terms/
2&6 month waits waived on extras: 2&6 month waiting periods on extras waived. Other waiting periods apply (including 12 months on some dental services). If you’ve reached your limits from a previous fund you may not be able to claim straight away.
^ Members’ Choice Advantage dentist: Maximum 2,000 points per member per calendar year. Award of points is subject to the approval of a claim for the health service. Waiting period may apply. Not available in all areas. Points will be credited to their account only when the member registers as a Live Better Member within 6 months from the date of receiving the health service, subject to the Medibank Live Better terms. Must be a Medibank member with extras cover or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ or have linked their MyMedibank account with their Live Better account to earn Live Better Points for receiving an eligible health service and redeem rewards. Excludes Overseas Visitor health cover, Working Visa health cover, Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. See full Medibank Live Better terms.
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¹ Based on the number of policies set out in APRA’s Operations of Private Health Insurers Annual Report 2017/18 for Medibank Private Limited
² Limited to two dental check-ups on all extras annually. Maximum two bitewing x-rays per check-up, where clinically needed. Two month waiting period may apply. Not available in all areas.
³ For Accidents that occur in Australia after your cover starts. Must seek medical treatment within 7 days, and receive hospital treatment within 12 months, of the Accident occurring. Excludes claims covered by third parties and our Private Room Promise. Out of pockets may apply.
⁴ OSHC members should call the Student Health and Support Line on 1800 887 283
⁵ You need to join Medibank within 2 months of leaving your old fund, or waiting periods apply again. Also, benefits that have been paid under your previous cover will be taken into account in determining the extras benefits payable under your Medibank cover.
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