To be eligible you must:

·       Be a member of the Velocity Frequent Flyer program. Not a Velocity member? Join here.

·       Join and start eligible hospital or hospital and extras cover within the promotional period.

·       Be new to Medibank and not have held a Medibank or ahm hospital cover policy in the last 12 months, unless you’re a dependent coming off family cover.

·       Quote promo code VELOCITY and enter your Velocity membership number at time of joining.

·       Set up direct debit when joining.

·       Hold the same eligible policy and maintain direct debt for 90 continuous days from the policy start date.

·       Offer excludes Corporate, Accident only, Ambulance only, Extras only, Overseas Visitors, Student, Working Visa Health Insurance and all ahm covers.

·       Not available with any other offer.

If you meet the eligibility criteria, Points are calculated on weekly premiums expected to be paid in the first 90 days (excluding any Lifetime Health Cover loading and Youth Discount and before any adjustments for the Australian Government Rebate) see table above.

You must hold your eligible Medibank policy and maintain direct debit payments for 90 continuous days from the policy start date. Your Velocity Points will then be credited in the fourth month.

You will not be eligible to receive Velocity Points. You must hold the same eligible policy and maintain direct debit payments for 90 continuous days from the policy start date.

You will not be eligible to receive Velocity Points. You must hold the same eligible policy and maintain direct debit payments for 90 continuous days from the policy start date.

You will not be eligible to receive Velocity Points. You must hold the same eligible policy and maintain direct debit payments for 90 continuous days from the policy start date.

You will not be eligible to receive Velocity Points, you must join and start your policy within the promotional period.

When purchasing your new Medibank policy you will need to enter the promo code VELOCITY and enter your Velocity Frequent Flyer membership number into the field provided.

When purchasing your new Medibank policy in store, over the phone, web or text chat or via another channel, please quote the Velocity offer to the Medibank representative who will collect your Velocity membership number. 

Please ensure the details you have entered match your Velocity account. If you are still experiencing issues, please contact the Velocity Membership Centre for assistance on 13 18 75.

Only one Velocity membership number can be linked per policy and it must be the Velocity membership number of the primary policy holder.

If you joined Medibank on an eligible new health insurance policy, please check that you provided your Velocity Frequent Flyer membership number at the time of purchase, are an eligible customer, have paid your policy premiums by each due date by direct debit, and your selected health insurance policy has not been cancelled or refunded for 90 days from the policy start date and are past the fourth month. If you have not received your Points and have met all eligibility criteria, please contact Medibank on 132 331.

Switching your health insurance to Medibank is easy. Simply leave your previous health insurance fund’s details when joining and Medibank can help cancel your old membership for you. Find out more.