Media releases

December 2, 2008

Medibank helps stranded travellers

Medibank Private has announced it will cover any travel insurance members caught up in the rebellion in Thailand for the costs of their forced extended stay.

With many travel insurance policies excluding claims for expenses incurred in such circumstances, Medibank Private Chief Operating Officer, Bruce Levy, has announced the fund will cover its members for accommodation, alternative transport and other reasonable costs associated with their delay.

"The most important thing in these circumstances is to get the victims of the situation safely home as soon as possible, and now is not the time to be quibbling over fine print," Mr Levy said.

"Medibank Private will cover our travel insurance members for costs of additional accommodation, alternative travel arrangements and medical costs incurred due to the ongoing civil disorder in Thailand. These items will be covered to the extent they normally would be under their policy.

"Currently we aware of two of our members trapped in Thailand. However we would expect there to be more, and we extend this same offer to any other Medibank Private Travel Insurance members who are faced with this situation," he said.

Medibank Private advises members in this situation to mitigate their costs as much as possible, keep all receipts for expenses incurred and submit a claim upon return to Australia.

The offer applies to Medibank Private Travel Insurance members entering Thailand prior to Friday 28th November 2008.

For further information please contact:
James Connors
Tel: 03 8622 5163 | Mob: 0433 992 677 | email:

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