Health is more important than ever
Private health insurers are a critical part of Australia’s world-renowned mixed public and private health system. It’s in Australia’s best interest that private health care continues to have a pivotal role in the response to COVID-19.
Customers in financial distress benefit from extended hardship policy
Medibank and ahm customers in severe financial distress are able to access a 50% discount on their premiums for up to 6 months, or further suspend their policy for up to 3 months as part of a $180 million assistance package.
Medibank and ahm resolve ACCC proceedings
Medibank and ahm have resolved Australian Competition and Consumer Commission (ACCC) proceedings in relation to ahm’s Boost and Lite products, with the Federal Court today approving the agreed settlement with the ACCC.
Stick with great and not the grind – what we are learning from COVID-19
It's more critical than ever to be in touch with the sentiment of your people and stay connected
Medibank to temporarily close stores in metropolitan Melbourne
Medibank will temporarily close 17 retail stores in Melbourne from close of business on Wednesday 8 July for a period of six weeks. This follows the decision to close three stores in hot spot postcodes last week.
We’re here for our customers through every stage of their hospital journey
Through conversations and feedback from our customers we developed a program to support them through the entire hospital journey. To complement that, we have now launched a new online Hospital Assist Hub.
Medibank and Monash University launch OptimalMe
An Australian-first research trial supporting women to optimise their health before and during pregnancy.
How COVID-19 has challenged and transformed Medibank’s retail experience
I admit I didn’t know what to expect when the COVID-19 pandemic hit and we were forced into lockdown. It was a massive change and all of a sudden, we were thrown a huge curve ball. Our retail stores were closed and we had to navigate a new way of working.
Extra extras – ahm customers get another year to use any unclaimed extras annual limits
ahm customers will have any unused extras annual limits rolled over into the following year for services such as dental, psychology and physio, as a result of not being able to use some of their health services during the COVID-19 lockdown.
Health is more important than ever
Private health insurers are a critical part of Australia’s world-renowned mixed public and private health system. It’s in Australia’s best interest that private health care continues to have a pivotal role in the response to COVID-19.
Customers in financial distress benefit from extended hardship policy
Medibank and ahm customers in severe financial distress are able to access a 50% discount on their premiums for up to 6 months, or further suspend their policy for up to 3 months as part of a $180 million assistance package.
Medibank and ahm resolve ACCC proceedings
Medibank and ahm have resolved Australian Competition and Consumer Commission (ACCC) proceedings in relation to ahm’s Boost and Lite products, with the Federal Court today approving the agreed settlement with the ACCC.
Stick with great and not the grind – what we are learning from COVID-19
It's more critical than ever to be in touch with the sentiment of your people and stay connected
Medibank to temporarily close stores in metropolitan Melbourne
Medibank will temporarily close 17 retail stores in Melbourne from close of business on Wednesday 8 July for a period of six weeks. This follows the decision to close three stores in hot spot postcodes last week.
We’re here for our customers through every stage of their hospital journey
Through conversations and feedback from our customers we developed a program to support them through the entire hospital journey. To complement that, we have now launched a new online Hospital Assist Hub.
Medibank and Monash University launch OptimalMe
An Australian-first research trial supporting women to optimise their health before and during pregnancy.
How COVID-19 has challenged and transformed Medibank’s retail experience
I admit I didn’t know what to expect when the COVID-19 pandemic hit and we were forced into lockdown. It was a massive change and all of a sudden, we were thrown a huge curve ball. Our retail stores were closed and we had to navigate a new way of working.
Extra extras – ahm customers get another year to use any unclaimed extras annual limits
ahm customers will have any unused extras annual limits rolled over into the following year for services such as dental, psychology and physio, as a result of not being able to use some of their health services during the COVID-19 lockdown.