My Home Hospital celebrates major milestone as demand for at-home acute care continues to grow

My Home Hospital is celebrating a significant milestone, having now treated more than 26,000 South Australians, across 190 postcodes and delivered over 117,684 hospital bed days in the comfort of patients’ own homes.

Delivered by Amplar Health on behalf of the South Australian Government, My Home Hospital provides acute hospital-level care 24 hours a day, seven days a week, 365 days a year — all from the place patients most want to be: home.

The service supports patients who would otherwise require admission to a traditional hospital ward, delivering intravenous therapies, monitoring, diagnostics and multidisciplinary clinical care, in the community. With an outstanding Net Promoter Score (NPS) since its launch in 2021, patient satisfaction remains exceptionally high.

“Patients consistently tell us they value being able to sleep in their own bed, drink from their own cups, and recover surrounded by family, pets and familiar comforts. For many, that sense of normality plays an important role in their recovery and wellbeing,” said Sarah McRae, Chief Executive of Amplar Health Home Hospital.

She added,

My Home Hospital is a real life example of delivering the right care, in the right place, at the right time. It represents the health transition already underway — shifting appropriate care beyond hospital walls to create capacity within the system for rising demand driven by chronic disease, an ageing population, and growing community expectations. By providing safe alternatives to inpatient admission, the service is helping to free up physical hospital beds, reduce pressure on emergency departments and ambulances, and allow hospital teams to focus on the most complex cases.

Amplar Health Chief Executive Robert Read said the milestone reflects both clinical excellence and strong community support.

“My Home Hospital shows what’s possible when we rethink traditional models of care. We’re delivering hospital-level treatment safely in people’s homes, achieving outstanding patient satisfaction, and helping to build a more sustainable health system,” Mr Read said.

“Patients love being able to recover in familiar surroundings — close to family, carers and even their pets. It’s better for many patients, and it’s better for the health system.”

Mr Read congratulated the South Australian Government for its continued leadership and innovation in expanding out-of-hospital care.

“South Australia has been at the forefront of this healthcare innovation. We commend the Government for recognising that the system must evolve to meet the challenges of an ageing population and increasing chronic disease. We would welcome the opportunity to see similar models rolled out in other jurisdictions across Australia.”

As demand for healthcare continues to grow, My Home Hospital demonstrates how modern, integrated models of care can expand system capacity while improving patient experience.

“The future of healthcare is not only inside hospital walls — it is in homes, communities and connected care networks.”