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  • Michelle Zydower
    Michelle Zydower

    External Affairs Manager

    0423 028 564

    Customers in financial distress benefit from extended hardship policy

    Medibank and ahm customers in severe financial distress are able to access a 50% discount on their premiums for up to 6 months, or further suspend their policy for up to 3 months as part of a $180 million assistance package.

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    Extra extras – ahm customers get another year to use any unclaimed extras annual limits

    ahm customers will have any unused extras annual limits rolled over into the following year for services such as dental, psychology and physio, as a result of not being able to use some of their health services during the COVID-19 lockdown.

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    Small businesses inspiring Australians to keep active through Live Better at Home

    Medibank is throwing its support behind small businesses in the health and wellbeing space with its Live Better at Home Champions program.

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    Medibank stores continue to reopen

    Medibank has now reopened 74 of its retail stores but with strict health and safety standards in place to protect our people and customers, following the easing of restrictions.

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    Improving access to cardiac rehab during COVID-19 restrictions

    Medibank’s cardiac rehabilitation program is experiencing an increase in patient referrals during COVID-19, to provide personalised remotely delivered one to one support, to help prevent a second serious cardiac event.

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    Australians hit the track during COVID-19 restrictions

    Medibank’s Live Better Rewards Program is inspiring Australians to exercise more throughout COVID-19 restrictions with a spike in activity over the last six-weeks.

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    Pets supporting better mental health

    Ninety per cent of Australians say their pets play a role in supporting their mental health.

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    Help for pets during the bushfires

    Medibank Pet Insurance will provide its customers, regardless of their policy type, with cover for any pet health complications, as a result of the bushfires across Australia.

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    Action needed on the health and wellbeing of Australian workers

    New data has raised questions about the health and wellbeing of Australian workers.

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