To have a health system that is more affordable, easier to use, and offers greater value, we need to make some changes
It’s important that businesses challenge the status quo, it’s important they call things out as they see them and listen to their people and, particularly, the women in their business.
Medibank at Home is offering patients choice in where their healthcare is delivered. Hospitals are, and remain, the home of acute care, but many of our customers could have their rehab, chemo or dialysis at home, enabling them to get on with their lives.
Our industry has an ongoing challenge to balance rising costs and affordability while meeting the needs of our customers, who want to know what their healthcare experience will be like and what it will cost.
More than 30,000 Medibank customers have responded to our survey and next month, we’ll publish this data on our website for the first time, for anyone to look at and compare hospitals.