• Media releases
  • ASX releases
  • Features
  • Gallery
  • Quick facts
  • Contact
  • About Medibank
  • Investor Centre
  • Articles tagged Customer (9)

    Medibank reveals highest claims and most common by age

    Treatment for mental health issues and colonoscopies are among the most common claims made by Australians aged between 20 and 60 years old in FY18.

    Read more

    Private hospital experience rated highly by customers

    98% of private hospitals were rated an 8/10 or higher by Medibank customers in our latest patient experience survey, highlighting the importance of strong partnerships in healthcare.

    Read more

    Medibank supports 65,000 hospital admissions for mental health

    Medibank paid benefits towards more than 65,000 hospital admissions for customers requiring psychiatric care in the 2018 financial year.

    Read more

    The student centred journey to develop our new Overseas Health Cover app

    Development of our overseas health cover app was a true human centred design process, where the insights we gained from students formed the basis of the design.

    Read more

    We’re here for new mums in those tricky early weeks

    As a Health Concierge Specialist at Medibank, the time I spend chatting to new mums about any issues they’re facing reminds me that often many parents feel as if the feeding and sleeping issues are unique, but to any new parent out there: you’re not alone.

    Read more

    More affordable health insurance for young Australians

    Young Australians will have access to more affordable private health insurance with Medibank and ahm introducing a discount for young adults.

    Read more

    Medibank and ahm helping regional and rural customers

    Medibank and ahm are easing the cost burden on customers in remote areas requiring hospital treatment by introducing a rural and regional travel and accommodation allowance.

    Read more

    Medibank and ahm leading the charge on reforms

    Medibank and ahm have launched new reform compliant products ahead of the introduction of the Government reforms to private health insurance.

    Read more

    Helping our customers impacted by the Gippsland bushfires

    We're offering support for our customers impacted by the Gippsland bushfires

    Read more