Articles tagged Customer (9)
Doing the back to school shuffle
What should you be looking for when getting the kids ready for school with new shoes and backpacks?
Medibank extends support to customers impacted by bushfires
Medibank and ahm customers impacted by this bushfire season can contact us for support.
Helping our customers impacted by bushfires
We're supporting Medibank and ahm customers impacted by bushfires
Why data matters when you’re faced with a medical emergency
As a recent patient, I got a new insight into life as a Medibank customer. I now have a clearer picture on what data quality and accuracy really means when you’re lying in a hospital bed.
The new Medibank Live Better rewards app is here – helping you eat, move, feel better and save
Want to feel healthier, happier and be rewarded? The new Medibank Live Better rewards program is here. Track healthy actions to redeem a range of rewards such as gift cards, savings on health cover and more on extras.
Medibank reveals highest claims and most common by age
Treatment for mental health issues and colonoscopies are among the most common claims made by Australians aged between 20 and 60 years old in FY18.
Private hospital experience rated highly by customers
98% of private hospitals were rated an 8/10 or higher by Medibank customers in our latest patient experience survey, highlighting the importance of strong partnerships in healthcare.
Medibank supports 65,000 hospital admissions for mental health
Medibank paid benefits towards more than 65,000 hospital admissions for customers requiring psychiatric care in the 2018 financial year.
The student centred journey to develop our new Overseas Health Cover app
Development of our overseas health cover app was a true human centred design process, where the insights we gained from students formed the basis of the design.