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    Taking action on Reconciliation


    The Kingfisher's message by Kahlilla Rigby

    Today we have released our progress report on our latest Reconciliation Action Plan (RAP), detailing the work we have done over the past three years to help create a society where there is equality in health and wellbeing outcomes between Aboriginal and Torres Strait Islander Australians and other Australians.

    What stands out for me most, is not what we’ve achieved but how we’ve achieved it.

    We are continually learning about the importance of our Reconciliation efforts being led by our Aboriginal and Torres Strait Islander employees and community organisations.

    Strong outcomes must start from a fundamental respect for the rights of Indigenous people – the right to speak and be heard, and the right to determine what is best for both each individual and the broader community.

    Key moments include:
    • achieving our goal of increasing our representation of Aboriginal and Torres Strait Islander employees equating to 1% of Medibank employees with 33 employees - one person more than our target of 32
    • the launch of our Aboriginal Employee Network to promote peer support and provide opportunities for Aboriginal and Torres Strait Islander employees to network with each other
    • exceeding our long-term goal for Aboriginal and Torres Strait Islander procurement
    • working with the Wadeye Aboriginal Community to co-design a cultural health camp
    • building a partnership with the Australian Indigenous Doctors’ Association to support our health services teams to provide culturally safe care
    • 64% of our employees completing our Cultural Awareness course

    We’ve been privileged that so many have been willing to share those experiences with us and share how we can change. We look forward to continuing to work together towards achieving our vision of health equity.


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