Medibank to support customers impacted by floods in New South Wales

Medibank today announced it is providing financial and hardship support to customers in flood affected areas in New South Wales.

Medibank and ahm customers who have been impacted by the floods may be eligible for support, which includes suspending their policy for up to two years or waiving their premiums for three months.

Medibank Chief Customer Officer Milosh Milisavljevic said: “We’re here to support our customers in the mid-north coast areas of New South Wales while they deal with the devastating impacts of the floods.

“We want to help ease the burden for our customers during this difficult time. If you’re a Medibank or ahm customer living in a flood affected area and need some support, please give us a call.

"The impact of a natural disaster can also take a huge toll on a person’s mental health. Medibank customers have round-the-clock access to our 24/7 Mental Health Support phone line and chat service."

Medibank customers can contact 132 331 and ahm customers 134 246 to speak to someone about hardship support available.

Medibank customers can call our Mental Health Phone Support line 24 hours a day, 7 days a week on 1800 644 325.