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    Medibank cybercrime update


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    OAIC investigation

    Medibank advises that today the Office of the Australian Information Commission (OAIC) has announced it has commenced an investigation into the personal information handling practices of Medibank in relation to the recent cybercrime. Medibank will continue to cooperate with the OAIC and its investigation.

    Media speculation of representative complaint

    Medibank notes media reports that Maurice Blackburn has lodged a representative complaint with the OAIC. Medibank is not aware of such a complaint being lodged with the OAIC, and it has not been notified by the OAIC or Maurice Blackburn that this has occurred.

    Medibank has received a letter from Maurice Blackburn which stated that they intend to file a representative complaint with the OAIC and asking Medibank to respond. Medibank is currently considering Maurice Blackburn’s letter and intends to respond in the time requested.

    Release of data

    Medibank notes its media release earlier today that stolen Medibank customer data has been released on the dark web overnight. As previously announced, Medibank had expected the criminal to continue to release files on the dark web.

    This announcement has been authorised for release by the Board.

    Further enquiries

    For media

    Emily Ritchie
    Senior Executive, External Affairs
    +61 429 642 418
    emily.ritchie@medibank.com.au

    For investors/analysts

    Colette Campbell
    Senior Executive, Investor Relations
    +61 475 975 770
    investor.relations@medibank.com.au

    For a complete list of all ASX announcements, please visit our Investor Centre.


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