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    Helping our customers impacted by bushfires


    To support Medibank and ahm customers who have been impacted by bushfires in New South Wales and Queensland, we offer eligible customers the option to waive their premiums for up to three months or suspend their policy for up to two years.

    Medibank and ahm customers who have held hospital cover for at least three months and are in a bushfire-impacted area may be eligible for the assistance package.

    Medibank customers can contact 132 331 and ahm customers contact 134 246 for more information.

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