Another year for ahm customers to claim unused extras

For the fourth year in a row, ahm customers with extras cover will be able to use their unused extras limits for another year.

The extras rollover will be automatically applied to eligible customers’ remaining annual limits for services such as dental, physiotherapy and psychology on 1 July 2025.

It will exclude optical and orthodontics where they have separate limits and will exclude non-annual limits.

New customers joining on extras cover by 30 June 2025 will be eligible for the rollover.

ahm Senior Executive Sally Haydon said the rollover will give customers more time to make the most of their extras limits.

"This is the fourth year in a row we've rolled over unused extras limits; it's been really popular and something we know our customers value," said Ms Haydon.

“Popular extras services such as dental, chiro and physio can really add up throughout the year, so this will help our customers get as much value out of their cover as possible.

“The extras rollover is evaluated each year to ensure we can offer our customers the best possible value, so we encourage customers to use their limits before the end of the next financial year.”

Further information:

Most unclaimed annual limits from the 2024/2025 financial year will be rolled over into the new financial year, however any unused annual limits rolled over from the 2023/2024 financial year will not be included.

It will exclude optical and orthodontics where they have separate limits, and will exclude non-annual limits. Any ahm customer with extras cover at 30 June 2025 will be eligible for this rollover.

Rolled over annual limits will be available for viewing online by 1 July 2025.