Medibank offers support for customers impacted by Victorian bushfires

Medibank has announced it will provide financial and hardship support to customers in bushfire-affected areas in Victoria.

Medibank and ahm customers who have been impacted by the bushfires may be eligible for support, which includes suspending their policy for up to two years or waiving their premiums for three months.

Medibank Chief Customer Officer Milosh Milisavljevic said: “We’re here to support our customers and help ease the burden while they deal with the devastating impacts of the bushfires.

“I encourage any customer who is impacted and needs some support to give us a call.

"The impact of natural disasters can also take a huge toll on a person’s mental health. Medibank customers have round-the-clock access to our 24/7 Mental Health Support phone line and chat service."

Medibank customers can contact 132 331 and ahm customers 134 246 to speak to someone about hardship support available.

Medibank customers can call our Mental Health Phone Support line 24 hours a day, 7 days a week on 1800 644 325.