Using Your Cover

Recover from joint replacement surgery at home

In consultation with your treating doctor, you could have your rehabilitation after either a partial or total hip or knee joint replacement surgery at home.

Written by Editor Medibank

An extensive rehabilitation program carried out in hospital or a specialised centre is sometimes required after you’ve had joint replacement surgery.

To give Medibank members greater choice and flexibility post-surgery, Medibank has created a program that allows you to have your rehab at home after a partial or total hip or knee joint replacement.

Who is eligible?

If you’re interested in having rehab at home, give us a call and we can see if you’re eligible for the program. You’ll need to hold up-to-date Medibank hospital insurance that includes cover for hip and knee replacements, and you’ll need a referral from your doctor. We’ll also need to consider how appropriate this service is for you, which can include checking how suitable your home environment is and the support you might have available there.

Waiting periods may apply and you need to be referred by your doctor before you are discharged from hospital, but we can talk through your individual situation if you give us a call.

How do I participate?

If you are about to undergo a partial or total hip or knee replacement and are interested in participating in the Rehab at Home program, speak with your doctor about your suitability for the program and whether they can provide a referral.

How does it work?

Rehab at Home can be much more than physio at home. Depending on your needs, the program can include physio, OT and nursing as well as personal care such as help with showering, domestic assistance and meals. With Rehab at Home, you’ll get a treatment plan designed just for you.

Available in most postcodes around Australia, Medibank’s Rehab at Home program gives you the option to recover from your surgery in the comfort of your own home.

Medibank funds the cost of your Rehabilitation at Home treatment plan and care package. However, if you need additional treatment, such as scans or a follow up with your health professional(s), there may be some related out of pocket expenses. As with any treatment, it’s best to call us on 1300 733 338 first to check what’s included in your cover.

Meet Ken

Meet Ken. He’s a father and grandfather from Melbourne. With a background in sheet metal working and a passion for gardening, he’s always trying to lend a hand where he can.

Three years ago, Ken had a left total knee replacement. So, when the time came for a right knee replacement, Ken had the choice to do his post-surgery rehab in the hospital, or at home with Medibank’s Rehab at Home service. After weighing up his options, he chose to complete his rehab in the comfort of his own home.

Working with his physio, he practised his exercises around the house - doing squats while washing the dishes or walking up and down the steps to his back porch. For Ken, being able to recover in the comfortable and familiar surrounds of home, and not having to inconvenience his family to take him to his rehab appointments was a relief, and gave him back the freedom to spend more time at home doing what he loves, like working in his backyard.

Find out more

For more information, please contact our Rehab at Home team on
Call 1800 065 769. or email

For more detail about how Medibank’s Rehab at Home program works and whether it might be suitable for you or your loved one, you can download an information brochure here.

Need other rehabilitation services?

You or your loved one may need rehabilitation for some other reason aside from recovery from hip or knee replacement surgery. Through our network of healthcare providers around Australia, Medibank is currently funding a trial of reconditioning rehabilitation services such as cardiac rehabilitation, rehabilitation after a neurological condition such as stroke or reconditioning to re-build strength and independence after time in hospital.

To find out more and to see if you might be eligible, call us on 1300 733 338. (Mon to Fri 9am – 4pm AEST) or email

Senior couple

Medibank at Home

Medibank at Home allows eligible members to choose whether a treatment is delivered in the hospital or comfort of their own home. With their doctor's support and where clinically appropriate members can receive rehab, chemo, dialysis, infusions, heart health and palliative care at home.~

~Must have eligible hospital cover, all relevant waiting periods must have been served and treating doctor must consider it appropriate. Out of pocket expenses may apply. Chemotherapy, palliative and dialysis program not available in all areas. 

Written by Editor Medibank

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