Using Your Cover

How to cancel your private health cover

What you need to know before cancelling your membership with Medibank.

Written by Editor Medibank
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Cancelling your health cover is a big decision; not only will it mean you are going without the support of the private health system, but if you decide to take out private cover with any insurer again in the future, you may face re-starting waiting periods and paying more in premiums.

Here are the things worth considering before you make your final decision:

Is your cover still right for you?

Before anything, we recommend asking yourself these questions to work out if you’re getting what you need from your current cover. Perhaps we can help find a cover that suits you better.

It’s easy to set-and-forget your cover without regularly reflecting on how your health is changing – what was right for you six months ago, might not be the best fit for now – which can lead to you feeling like you aren’t getting what you need from your cover.

Consider your future needs

Speaking of how quickly things can change, it’s worth thinking about what you might want cover for down the track.

Have you been making the most of your cover?

The best way to get value from your cover is to use it to your advantage – even if you’re fit and healthy, your Medibank membership offers some great ways to be proactive about maintaining your health while also keeping your wallet happy. 

Medibank members with eligible extras cover can get 100% back on up to two dental check-ups at a Members’ Choice Advantage dentist every calendar year, including x-rays (if clinically required).~

What about waiting periods?

If you cancel your private health cover now and then decide to take it up again in the future, you’ll most likely have to re-serve all of your waiting periods again, regardless of the health fund you choose.

All health funds have waiting periods that must be served before you can receive benefits for services or items covered. There’s minimum two month waiting period for most of their services and up to 12, 24 and 36 months for others.

Read more: What are waiting periods?

You might have to pay the Medicare Levy Surcharge

The Medicare Levy Surcharge (MLS) applies to people (including their dependants) who don’t hold an appropriate level of private hospital cover and earn over the Medicare Levy Surcharge threshold.

If you maintain your hospital cover, you can avoid this extra tax.

The Lifetime Health Cover loading could come into effect

Lifetime Health Cover loading is an Australian Government scheme designed to encourage people to take out hospital cover by the time they are 31. For those without hospital cover beyond 1 July following their 31st birthday, they stand to pay an additional 2% loading on premiums for each year they haven’t held hospital cover, once they do take it out. The maximum loading is 70%.

Read more: What is Lifetime Health Cover Loading?

How to cancel

If you're thinking of cancelling, speak to our friendly team of experts about your situation by calling 132 331.

Written by Editor Medibank

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Things you should know

~ Eligible members on Medibank extras (excluding Healthy Living Extras and Gold Ultra Health) can claim a maximum of two 100% back dental check-ups per member, per year at a Members’ Choice Advantage provider (including bitewing x-rays where clinically required). For members on eligible extras, the first two check-ups do not count towards your annual limit. Members with Healthy Living Extras can get 100% back on one dental check-up each year at a Members’ Choice Advantage provider (including up to two bitewing x-rays, where clinically required) or at a Members’ Choice provider (excluding x-rays). Members with Gold Ultra Health can get 100% back on up to three dental check-ups at a Members’ Choice or Members’ Choice Advantage provider. Members’ Choice and Members’ Choice Advantage providers are not available in all areas. Two month waiting period applies. Some products may have other dental benefits, check your cover summary for details.

The family income threshold is increased by $1,500 for each dependent child after the first child. Single parent families are subject to the family income tiers.