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Do you have a cooling off period?
If you join but then decide you'd like to either cancel your membership or move to another cover, we have what is known as a ‘cooling-off' period. This also applies if you're already a member and have recently changed your cover.
As long as you tell us within 30 days of joining or changing your cover, and no claims have been made against your policy there's no problem. We can either transfer you to a more suitable cover from the original commencement date or refund your premium in full.
During the cooling off period, you cannot generally return to a cover that Medibank has closed.
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