Frequently asked questions

Will Medibank pay benefits towards Counselling consultations?

Yes, Medibank will pay benefits towards face to face individual, family, couple and group counselling consultations from 15 October 2020. Medibank will also pay benefits towards individual, family and couple telehealth consultations from 15 October 2020 until further notice.

This is available for members with extras cover that includes mental health support. Telehealth benefits paid will be the same as face to face consultations and subject to annual limits. Benefits are payable towards Medibank recognised Counsellors only.


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