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Frequently asked questions

Medibank Currency Card
Will the transaction still go through if I don’t have enough money in the foreign currency to make a purchase?

If you don’t have enough money in local currency, the card will automatically look for available funds from your other currencies to cover the balance. The card will take funds from currencies in the following order:

  1. Australian Dollars (AUD)
  2. United States Dollars (USD)
  3. Euros (EUR)
  4. Great British Pounds (GBP)
  5. New Zealand Dollars (NZD)
  6. Thai Baht (THB)
  7. Canadian Dollars (CAD)
  8. Hong Kong Dollars (HKD)
  9. Japanese Yen (JPY)
  10. Singapore Dollars (SGD)

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of Medibank Currency Card in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240 984).

You should consider the Product Disclosure Statement and Financial Services Guide at medibank.com.au/currencycard before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.

Mastercard is a registered trademark of Mastercard International Incorporated.