Contact Us

Phone 134 190

Call us for a quote or to purchase your travel insurance over the phone

Customer Service
and Existing Policy Enquiries

Existing Medical Conditions

Claims Enquiries

24 Hour Emergency Assistance

When travelling Overseas Emergency Assistance is just a phone call away

Contact Emergency Assistance

New Zealand

0800 284 346


0800 096 8821

United States

1 855 802 3392


1 855 802 3392

Other countries

From all other countries and if you are experiencing difficulties from one of the numbers above call reverse charge via the operator: +61 (2) 8907 5672

Charges may apply if calling from a pay phone or mobile phone.

Limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 issues the insurance on behalf of the insurer. The issuer of the travel insurance is Great Lakes Australia (ARBN 127 740 532, ABN 18 964 580 576, AFSL 318603). Please review your own needs and consider the Combined FSG/PDS available from Medibank stores or to decide if this product is right for you.