Make a claim

How to make a claim on your Medibank Life Insurance, Medibank Funeral Insurance or Medibank Income Protection Policy

The claims process has been designed to get your claim settled as quickly as possible, so there's one less thing for you or your family to worry about.

Just phone 1300 766 085 as soon as you know you need to make a claim.

A consultant will discuss the process with you and organise the necessary paperwork to be sent out to you.

Further information about making a claim can be found in the Medibank Life Insurance combined Product Disclosure Statement and Financial Services Guide, the Medibank Funeral Insurance combined Product Disclosure Statement and Financial Services Guide and the Medibank Income Protection combined Product Disclosure Statement and Financial Services Guide

Get a quote for:

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You should read the Medibank Life Insurance combined Product Disclosure Statement and Financial Services Guide, the Medibank Funeral Insurance combined Product Disclosure Statement and Financial Services Guide or the Medibank Income Protection combined Product Disclosure Statement and Financial Services Guide carefully before deciding whether or not to buy that product and base your decision on that document. Medibank Life Insurance, Medibank Funeral Insurance and Medibank Income Protection are issued by Swiss Re Life & Health Australia Ltd ABN 74 000 218 306 AFSL 324908. These products are promoted and distributed by Medibank Private Ltd, ABN 47 080 890 259 AR 286089. Medibank Private is acting as the authorised representative of Greenstone Financial Services Pty Ltd, ABN 53 128 692 884, AFSL 343079 of 58 Norwest Blvd, Bella Vista NSW 2153. Advice on this website is general only and does not consider your individual objectives or financial situation. Your personal information will be handled as outlined in the relevant combined Product Disclosure Statement and Financial Services Guide.