Join & payment process
Once you have selected your cover, you can join Medibank in just a few simple steps online:
- Provide your personal details.
- Provide the details of any family members to be covered.
- Provide your contact details.
- Select a payment method and how you would like to receive your payments and benefits.
To complete the application you'll need:
- An Australian postal address
- Your Medicare card number
- Your payment details (e.g. your bank account information)
- The details of your previous health fund membership (if you're transferring from another fund)
- The details and date of birth of all persons to be covered.
If you'd prefer to join over-the-phone then call 132 331 to talk to one of our Customer Service Officers.
If you're already a Medibank health insurance member and you would like to alter your cover, please use our Online Member Services.
Payment options
Medibank Private offers a range of convenient payment methods to suit you:
Direct debit
Medibank Private's direct debit facility is a convenient and flexible way to pay your premiums.
Your premiums are automatically deducted from your Australian bank, building society, credit union,
or credit card account.
You also have the flexibility to choose when you would like your payments to be made - fortnightly,
monthly, half-yearly, or yearly - it's entirely up to you.
Note: Direct debit deductions from a credit card account can only be made at
monthly intervals on the 11th of each month.
Other payment methods
Of course, if direct debit doesn't suit you, there are other payment options available.
You can pay your premiums:
- By registering or logging in to our Online Member services.
-
By BPAY® (through your participating financial institution), or by calling Australia Post
on 131 816 and registering to pay through their Billpay service, or at any branch of Australia Post.
Important points to note about payment methods
- EFTPOS, cheque or credit card payments made direct to Medibank Private must be a minimum of one month's premium.
- Payment by credit card is only available by VISA or MasterCard.
For more information on payment methods, please call 132 331 (in Australia) or +61 3 8622 5780
(outside Australia) or drop into a Medibank store.