Call us on 1800 756 234 to update your Medibank cover to:
Take out hospital and extras cover by August 15 and then:
New members on most new memberships can get this offer. It’s not available with:
Here are all the other things you need to know:
If you need immediate medical attention and an ambulance is the only transport available, the last thing you want to worry about is the cost. With Medibank ambulance insurance, you're covered Australia wide.
|Ambulance transport to hospital to receive immediate professional attention||7 days|
|When an ambulance is called to provide immediate professional attention – even if you don’t need ambulance transport|
|When, as an admitted patient, you’re transferred between private hospitals|
|Transport by air ambulance, where pre-approval is obtained from Medibank by the air ambulance provider|
Ambulance cover is not available to residents of these states as they are covered by state schemes.
Residents with private hospital cover don’t need ambulance cover; it's already funded by a levy on your premium. If you have a Commonwealth concession card, you are entitled to free ambulance services.
We don’t pay benefits if you’re aged 65 or over and are eligible for free ambulance services. If you’re eligible for subsidised services, you may be able to claim the remaining cost from Medibank. A $100 co-payment applies to non-emergency transport as classified by the ambulance service.
Call us on 134 190 before you go to hospital to understand exactly what you’re covered for.
$8,147 for childbirth and $22,955 for knee replacement surgery: These are just two common procedures and their costs in a private hospital if you don’t have private health insurance.
(Figures are an average of Medibank’s claims information in 2012)
For the services included under each of our covers, we'll pay benefits (less than applicable excess) todwards:
Our Members' Choice network is one of the largest health provider networks in Australia, covering more than 11,000 extras providers. We’ve set maximums on what Members’ Choice providers can charge. So you’ll avoid any surprises when the bill arrives.
When you visit a Members' Choice extras provider for eligible services, you'll get a percentage back of the cost (up to annual limits). The percentage you get back will depend on the level of cover you choose. Generally, the higher the cover, the higher the percentage back.
At all optical retailers, you can claim up to100% back on a range of prescription glasses and contact lenses regardless of your level of extras cover (subject to waiting periods and annual limits).
If your extras provider isn't part of our Members' Choice network don't worry, you can still claim back on these treatments.
A fixed benefit is the maximum amount we'll pay for each service or item (up to applicable limits) and it may be less than the provider charges. Generally, the higher the level of cover you choose, the higher the fixed benefit, which will help reduce your out-of-pocket expenses.
Example: Queensland resident with Basic Extras 70 seeing their physiotherapist.