What is Members' Choice?
Members' Choice
Our Members’ Choice network is one of the largest health provider networks in Australia, covering most private hospitals and the widest range of extras services of any health fund.
We’ve negotiated with many healthcare professionals so you won’t be charged more than the agreed price. We’ve also negotiated discounts off normal prices at optical retailers and for orthotics.
A Members’ Choice extras provider must agree to and meet Medibank’s customer service standards in addition to meeting any registration standards for practising that profession.
Members' Choice extras providers
Enjoy greater value from our Members' Choice network
With Intermediate 70 Visitors Health Insurance, Top 85 Visitors Health Insurance and Top 85 Working Visa Health Insurance cover, you’ll get one free dental check-up, scale and clean (doesn’t include x-rays) per person per calendar year (valued at over $130 – when you visit a Members’ Choice dentist).
Benefits of Members Choice extras providers
- Capped charges*
- Discounts at optical retailers and for orthotics
- % back of the charges. This could be 70% or 85% depending on your cover#
- Wider range of extras services than other insurers
- Generally lower out of pockets than non Members’ Choice
*excludes optical providers
#subject to annual limits and waiting periods
What types of providers are included in Members’ Choice?
Our Members’ Choice network covers more types of extras services than any other private health insurer and includes the following:
- Dentists
- Dental prosthetists
- Optical retail outlets
- Chiropractors
- Physiotherapists
- Podiatrists
- Acupuncturists
- Naturopaths
- Remedial massage therapists.
Members' Choice extras providers may not be available in some areas.
Find a Members' Choice extras provider
Members’ Choice Optical Network
We've got the largest health fund optical network nationally,
and as a result provides you with access to discounted products and services.
Glasses and contacts
We have arrangements with the following providers along with selected independent optical providers.
*Only available in Tasmania
Laser eye surgery
As part of our interest in your better health, Medibank has also negotiated with Vision Eye Institute^ a special agreement. Members with Intermediate 70 or Top 85 Visitors Health Insurance Cover or Top 85 Working Visa Health Insurance who have LASIK or ASLA surgery performed by a Vision Eye Institute surgeon will receive a 15% reduction on their surgical fees*.
And as part of the special agreement with Vision Eye Institute Medibank members with Intermediate 70 or Top 85 Visitors Health Insurance Cover or Top 85 Working Visa Health will also have access to the following additional features:
- dedicated clinical contact
- dedicated 1800 phone number
- tailored webpage on the VEI website for Medibank members and
- inclusive and detailed surgical and information packs
^Only available for services in Vic, NSW and Qld
*Excludes initial assessment fees
Hospitals
By visiting a Members' Choice hospital, you'll get better value for money compared to a non-Members' Choice private hospital as long as the service you receive is covered by our agreements and is included under your cover.
It's important – where possible – you give us a call before you go to hospital so we can advise you if a service is covered.
What about your out-of-pocket expenses?
Even if you go to a Members’ Choice hospital you’re still likely to have out-of-pocket expenses. The hospital and doctors treating you should tell you about their costs before you go to hospital – so it’s important to ask.
Give us a call before you go to hospital so we can help you ask the right sort of questions.
Find out more about out-of-pocket expenses
Find a Members' Choice Provider