Contact Us

Phone 132 331

Call us to arrange your travel insurance over the phone

Email us

travelclaims@allianz-assistance.com.au

Mail us

Medibank Travel Insurance Claims
PO Box 162
TOOWONG QLD 4066

General policy enquiries

Call Medibank Travel Insurance on
1800 427 542 for general policy enquiries

Claims enquiries

Call 1300 668 921

Fax

Claims enquiries can be faxed to
07 3305 7016

24 Hours Emergency Assistance

Within Australia

Australia

1800 010 075

When Travelling Overseas:

For 24/7 emergency assistance FREE CALL from the following countries
or for all other countries 61 7 3305 7499 (reverse charges from overseas):

Canada

1800 214 5514

China (North)

10 800 6100 434

China (South)

10 800 361 0112

France

0800 905 823

Germany

0800 182 7635

Greece

00800 611 4107

Hong Kong

800 900 389

Indonesia

001 803 0612 195

Italy

800 787 451

Japan

0066 3386 1052

Netherlands

0800 023 2683

New Zealand

0800 778 103

Singapore

800 6162 187

Switzerland

0800 561 361

Thailand

900 996 115

United Kingdom

08000 289 270

United States

1866 844 4085

Medibank Private Limited ABN 47 080 890 259 AR 286089 is an authorized representative of AGA Assistance Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance. Insurance issued by Allianz Global Assistance on behalf of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708. We do not provide any advice based on any consideration to your objectives, financial situation or needs. To decide if this product is right for you, please carefully read the Product Disclosure Statement.