Make a Claim
The claims process has been designed to get your claim settled as quickly as possible, so there's one less thing for you to worry about when your pet is unwell.
Simply complete a Medibank Pet Insurance claim form and mail it with the original receipts to:
Medibank Pet Insurance – Claims Department,
Locked Bag 9021, Castle Hill NSW 1765
If you ever have any questions, simply phone 132 331
- Claims processed without unnecessary delay, usually within 5 working days
- Up to 100% of vets bills covered
- Payment can be made directly into your bank account or by cheque