Free 24 Hour Emergency Advice and Assistance – Call Toll Free 1800 234 601

One of the many benefits of your Medibank Private OSHC membership is that you have access to a 24 hour emergency telephone service which provides medical, legal and other assistance over the phone, with the aid of an interpreter where necessary. This telephone service is provided by International SOS, the largest 24 hour medical and security assistance company in the world.

Services include:

• Emergency medical advice and assistance
• Referrals to doctors or medical centres for medical treatment and assistance with making appointments
• Access to a solicitor for general legal advice and referrals
• Phone assistance to replace travel documents or passports

Interpreters available for Japanese, Mandarin, Indonesian, Malay, Cantonese, Thai, Korean, Portuguese and many more.

Remember to have your Medibank Private OSHC membership number ready when you call.

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Other Joining options

Call us on:

132 331 within Australia
+61 3 8622 5780 outside Australia

8am - 8pm Monday to Friday or
8am - 4pm on Saturday,
Australian Eastern Standard Time