Health and Wellbeing

We have a range of health and wellbeing services and programs, designed to help you manage your health at every life stage.

Mi Health

As a Medibank member with hospital cover, you now have access to Mi Health, a range of health support services that includes being able to speak to Medibank nurses 24/7 on our health advice line, online health information and tools and mobile health apps

Integrated Osteoarthritis Management program

Osteoarthritis is a very common type of joint disorder that can cause significant pain and stiffness and sometimes inflammation and swelling.

The Integrated Osteoarthritis Management™ program is a specialised 18-week, 3-phase osteoarthritis management program which combines weight loss, lower limb muscle strengthening and pain management strategies to help you:

  1. reduce the load on your joints
  2. keep your joints moving
  3. reduce severity of joint pain
  4. (where applicable) improve fitness for joint replacement surgery and enhance preparation for post surgery rehabilitation; and
  5. develop new lifestyle habits that will make it easier for you to maintain a healthy weight and lifestyle for life

The program is run by the Healthy Weight for Life team on behalf of Medibank. For Medibank members who meet the eligibility criteria (including a body mass index of 30+) the program is funded by Medibank. If you’re eligible, you could receive around $745 worth of products, service and support at no additional charge. There is no need to attend meetings or clinics and all program components can be delivered to you.

For a detailed overview of the program, eligibility criteria and how to apply, visit or call Healthy Weight for Life team on 1800 226 180 (free call – in Australia).

Member Services

Register for Online Member Services

In Member Services you can:

  • Change your address and contact details
  • Make a payment
  • Make claims online

Renew your Membership