Get more for your money with a yearly bonus!

The PackageBonus is an amount of money that helps you pay for a range of approved membership and health-related expenses. It accumulates each year and it’s your reward for being a member of the following packaged covers:

  • HealthyPlus
  • SmartPlus
  • AdvantagePlus
  • PremierPlus

If you have hospital treatment, you can use your PackageBonus to help cover the cost of any excess on your cover or for approved out-of-pocket expenses related to your hospital stay. You can also use it to help reduce other out-of-pocket expenses for things like dental, optical items or physio. You can even claim for things like travel vaccinations, health management and stop smoking programs – so you don’t have to be sick to benefit from your PackageBonus.

How does your PackageBonus work?

You earn it...

You’ll get a PackageBonus of $50 for singles and $100 for couple or family memberships when you first join one of the applicable packaged covers. On 1 January each year, you will automatically receive your annual PackageBonus. This amount is $100 for singles and $200 for couple or family memberships.

You can save it...

You can save your PackageBonus. Any amount not used in the calendar year is rolled over into the following year’s entitlement, provided you stay on the same membership and on a cover with a PackageBonus. You can continue saving it until you reach the maximum membership limit of $500 for singles and $1,000 for couple or family memberships.

You can spend it...

All members on the membership have access to the total PackageBonus amount accrued on the membership. You can only use your PackageBonus after you have held your cover for six months and only for approved membership and health-related expenses.

  • Talk to us before you incur an expense to find out the available PackageBonus balance for you and any others on your membership.

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What you can use PackageBonus for?

You can use your PackageBonus towards any of the following:

Membership-related expenses:

  • Payment towards your hospital excess
  • The difference between the Medicare Benefits Schedule fee and a doctor’s charge for in-hospital medical expenses
  • Payment towards the shortfall for approved claims for hospital charges and extras expenses, such as dental.

Health-related expenses:

These include, but are not limited to:

  • Travel vaccinations
  • Health management program costs approved by Medibank Private (excludes goods purchased)
  • Appliances or equipment such as wheelchairs and blood pressure monitors
  • Stop smoking programs
  • Any out-of pocket expenses related to the cost of non-PBS pharmaceutical prescriptions
  • A range of other health-related expenses including services, appliances and equipment approved by Medibank Private.

The expenses you can use your PackageBonus on are subject to review and can change. If you anticipate expenses that you’re expecting a PackageBonus benefit for, please call 132 331 before incurring the expense to confirm the benefit you expect will be paid.

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What you can’t use your PackageBonus for?

  • Your premium
  • Any contributions towards PBS prescriptions
  • Out-of-hospital medical expenses covered by Medicare
  • Other non-approved expenses or expenses and costs precluded by law from being paid.

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How to claim your PackageBonus?

  • You pay for the item or service and then submit a claim for the expense
  • The invoice and receipt of payment must be in the name of the member who used the item or service
  • Claims must be made within two years of the date the item or service was purchased.

Claiming online
Register for or log-in to Online Member Services to claim for a selected range of extras services. If a benefit is payable we’ll send out a cheque or transfer the money into your bank account.

Claiming by mail

You will need to complete a general claim form. You can pick one up at a Medibank store, download one or request a copy by calling 132 331. When completing the form you will need to tick the box marked ‘I am claiming a PackageBonus’.

You will then need to send your completed form with your invoices and receipts to Medibank Private GPO Box 9999 in your capital city. Please keep a copy of your invoices and receipts for your records.

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Claiming at a Medibank store

For paid accounts please attach your account and receipt to a claim form and drop it off at a Medibank store. If a benefit is payable, we'll process your claim and depending on your preference, we’ll either send out a cheque or transfer the money into your nominated bank account.

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Call Me Back

If you would like a Medibank Private consultant to call you, just let us know when is suitable to call you.

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Other Joining Options

Call us on:

132 331 within Australia
+61 3 8622 5780 outside Australia

8am - 8pm Monday to Friday or
8am - 4pm on Saturday,
Australian Eastern Standard Time