How to pay

Medibank Private offers a range of convenient payment methods to suit you:

Direct debit

Medibank Private’s direct debit facility is a convenient and flexible way to pay your premiums. Your premiums are automatically deducted from your Australian bank, building society or credit union or a credit card account.

You also have the flexibility to choose when you would like your payments to be made – fortnightly, monthly, half-yearly, or yearly – it’s entirely up to you.

Note: Direct debit deductions from a credit card account can only be made at monthly intervals on the 11th of each month.

Other payment methods

Of course, if direct debit doesn’t suit you, there are other payment options available.

You can pay your premiums:

  • By registering or logging in to our Online Member Services.
  • By BPAY® (through your participating financial institution), or by calling Australia Post on 131 816 and registering to pay through their Billpay service, or at any branch of Australia Post.

Important points to note about payment methods

  • EFTPOS, cheque or credit card payments made direct to Medibank Private must be a minimum of one month’s premium
  • Payment by credit card is available by VISA, MasterCard or American Express only.

For more information on payment methods, please call 132 331 (in Australia) or +61 3 8622 5780 (outside Australia) or drop into a Medibank store.

Call Me Back

If you would like a Medibank Private consultant to call you, just let us know when is suitable to call you.

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Other Joining Options

Call us on:

132 331 within Australia
+61 3 8622 5780 outside Australia

8am - 8pm Monday to Friday or
8am - 4pm on Saturday,
Australian Eastern Standard Time