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Disclaimer

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Disclaimer

  1. By visiting and using the Medibank Private Ltd website ('Site'), including any linked pages or information owned by Medibank Private Ltd, you agree to be bound by and abide by the following terms and conditions
  2. Any disputes arising from, in relation to or in connection with the information contained on this Site are to be governed by the law of the State of Victoria. By visiting and using the Site you unconditionally submit to the jurisdiction of the Courts of that State.
  3. The materials on this Site have been prepared for general information purposes only. The information on this Site, or on any other website accessed via this Site or otherwise, may not necessarily be accurate, complete or current. All results from the calculators are simulations which are indicative approximations only and are neither a quote nor a pre-qualification for cover.
  4. No person should act or fail to act on the basis of these materials. To the maximum extent permitted by law, Medibank Private and its officers, employees and agents disclaim any liability (including liability for negligence) to any person arising out of: any action or failure to act by any person in accessing, downloading, uploading, using or relying on or dealing in any way with any materials from the Site or from any other website on the Internet;
    any errors or omissions on the Site or on any other website on the Internet (including but not limited to errors or omissions arising as a result of the negligence of Medibank Private or its officers, employees and agents); or
    any delay or interruption in access to or use of the Site or any other website on the Internet (including but not limited to delay or interruption arising as a result of the negligence of Medibank Private or its officers, employees and agents).
  5. You accept all risks and responsibility for losses, damages, costs and other consequences resulting directly or indirectly from using the Site or any other website on the Internet and in relation to any information or material available from those sites. Medibank Private reserves the right, in its absolute discretion, to delete, alter or move any message or other posted material on the Site. Medibank Private is under no obligation to update any information on the Site, or to correct any inaccuracy on the Site that may become apparent at a later time.
  6. The information on this site is current at 01/04/09. Rules and benefit levels may change from time to time. If you anticipate treatment or a procedure for which you are expecting a benefit from Medibank Private, please contact us BEFORE commencing treatment to establish whether the benefit you expect will be paid.
    Provider references
  7. Where Medibank Private advertises on behalf of a provider or appears by reference of logo or otherwise in an advertisement of any provider, to the fullest extent allowed by law, such advertising or reference is not to be construed as:
    1. an endorsement;
    2. an acknowledgment or representation as to fitness for purpose;
    3. a recommendation or warranty of, for, or in relation to the product or service of the provider.
  8. Accordingly Medibank Private, to the fullest extent allowed by law, neither takes nor assumes any responsibility for the product or service provided.
  9. Members should rely on their own inquiries and seek any assurance or warranties directly from the provider of the service or product.
  10. Copyright
    The information provided in the Site, and its design, text, graphics and software, are (unless otherwise stated) copyright of Medibank Private.
  11. You are granted a revocable license to download the materials contained in this Site for your personal use, including for the purpose for transacting with Medibank Private. You must not otherwise modify, copy, reproduce, republish, frame, upload, post, transmit or distribute the contents of the Site in any way, except as expressly provided for on the Site, or with the written authorisation of Medibank Private.
  12. Links and framing
    Medibank Private does not warrant the accuracy of any hypertext links provided on the Site, nor the suitability or accuracy of any content located at those links. Links and frames connecting the Site with other websites are for convenience only and do not mean that Medibank Private is associated with, endorses or approves those other websites, their content, or the people who run or contribute to them. Use or reliance on the content of those websites is at the user's own risk.
  13. Viruses
    Medibank Private does not represent or warrant that any files displayed or obtained from or through this Site, or and other website linked to it, are free from computer viruses or other defects. Any such files are provided, and may only be accessed or used, on the basis that the user assumes all responsibility for any loss, damage or consequence resulting directly or indirectly from the use of those files. Medibank Private's liability for such an event is limited to the resupply of those files.
    Warning re policy terms and availability
  14. All policies are subject to the terms and conditions of the Fund Rules, which are available for inspection at your nearest Medibank Private retail centre.
  15. Medibank Private health insurance coverage is only available to Australian residents and holders of valid Australian visas.

If you have any questions about the issues covered in this site, please visit your nearest Retail Centre to speak to a Medibank Private representative or call 132331. I have read and understand the terms and conditions and agree to be bound by them as a condition of my membership.

 
 

Privacy Policy

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Your Privacy

Privacy Policy

Medibank Private is committed to handling all personal information it collects in accordance with privacy legislation.

What personal information do we collect?

The types of personal information that we may collect include:

  • identifying and contact information, such as name, age, employment details, email address and mobile phone number;
  • financial information, such as premiums and bank account details;
  • sensitive information, including information about health and claims; and
  • information about your activities, including sporting and other lifestyle interests.

Where possible, we will collect this information from you, or from a person authorised to provide us this informationon your behalf. Where necessary, we may also collect information from government agencies, employers, educational institutions, service providers and advisers who have dealt with you.

Why do we collect your personal information?

We collect personal information about our members, suppliers, contractors and other contacts to understand and meet their needs, to conduct our activities and meet our legal obligations. If you do not provide us with the information we ask for, we may not be able to perform these functions.

How might we use your personal information?

Generally, we use your personal information to:

  • provide our products and services;
  • manage our relationship with you;
  • comply with laws;
  • process and audit claims;
  • develop products and services;
  • assess your suitability for, and provide you with information about, other products or services that we think may be of interest to you. (This may include our own products and services or the products or services of others). If you do not want to receive information about these products or services you can withdraw your consent by contacting us; and
  • perform any of our other functions and activities.

Our range of products and services and our functions and activities may change from time to time.

Electronic communications

From time to time, we may send you marketing materials via electronic communication such as email or text message. If you wish to withdraw your consent for us to do this, please contact us.

Disclosure of personal information to other parties

We may disclose your personal information to third parties necessary to conduct our activities, such as:

  • our professional advisers;
  • our service providers;
  • our related bodies corporate;
  • health service providers;
  • parties involved in a prospective or actual transfer of any part of our assets or business;
  • payment systems operators and financial institutions;
  • persons authorised by you, including your agents and advisers and educational institutions;
  • your employer, if you have a corporate insurance product; and
  • other parties to whom we are authorised or required by law to disclose information.

Contacting us

Please contact us if you have any queries, or if you want to update or access your personal information, as provided for by the privacy legislation.

This Privacy Statement is updated from time to time. To obtain a copy of the latest version, please visit our website at medibank.com.au or drop into a Medibank Private Retail Centre.

Effective from 2 April 2007

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Withdrawal of Consent

You may also withdraw your consent to the use of personal information for any unrelated secondary purposes (whether for yourself or any dependant aged under 16 years) by completing and sending to us the "Withdrawal of Consent" form.

Please print this form, complete your details and mail to:

Member Services
Medibank Private
GPO Box 9999
Brisbane
QLD 4001