Our Products and Brands

Medibank is an integrated health insurance and health services provider. Over the last three years, Medibank has transformed from being purely a private health insurer to an integrated provider of health insurance and health services, with an extended brand family and a range of health products and services spanning Australia and New Zealand.

  • Since our inception in 1976, Medibank has grown to be one of Australia's largest private health insurers. Our size allows us to offer value for money products for members at all life stages across all states and territories. It also allows us to secure sustainable pricing when purchasing health services on their behalf.
    Recently we launched Mi Health, giving Medibank members with hospital cover exclusive access to a telephone-based nurse 24/7, personal support when in hospital, an online health hub and mobile health apps for smart-phones.
  • In recent years, we have drawn on the strength of our brand to launch new insurance products, including Medibank Travel Insurance, Medibank Life Insurance and Medibank Pet Insurance. These products are strongly aligned to our core insurance business, extending peace of mind to all members of the family, including those who are overseas and much-loved family pets. We also offer cover to over 220,000 overseas visitors and students, ensuring access to health services similar to that enjoyed by Australian citizens and permanent residents.
  • The launch of Medibank Health Solutions in 2010 marked Medibank's transformation into a leading provider of telephone and web-based health care services in Australia and New Zealand. As the service provider of the Australian Government's after hours GP helpline and health advice and triage lines such as healthdirect Australia, NURSE-ON-CALL, and Healthline, we assist people to access quality health advice and information, no matter where they live, at a time that is convenient for them.

    Medibank Health Solutions is responsible for all on- and off-base healthcare services for the Australian Defence Force, from point of injury or illness through to recovery. Our services include connecting ADF personnel with on- and off-base health professionals, radiology, pathology and optometry services and the provision of a world class telehealth service delivering triage, health advice and referral services 24 hours a day, seven days a week.

  • As a leading provider of workplace health services to industries ranging from manufacturing in Hobart to mining in Karratha, Medibank Health Solutions helps keep Australia working. Our network of 43 clinics provides specialist clinical services including workplace injury management and allied health services to corporate and government clients.
    We are also the sole service provider contracted by the Australian Government to undertake visa health assessments, conducting 230,000 examinations in 2010-11, including screening for conditions such as tuberculosis and HIV.

    For more information, please visit www.medibankhealth.com.au

  • In 2009 Medibank acquired Wollongong-based private health insurer Australian Health Management (ahm), along with its pioneering health coaching business, Total Health. ahm is loved by its 350,000 customers for its exceptional standards of service, with customer satisfaction surveys consistently ranking it above other funds.
    In addition to quality health cover for locals and international visitors and students, ahm provides health coaching programs, pregnancy support programs and other programs to manage chronic and complex health concerns.

    For more information, please visit www.ahm.com.au

  • For many years The Travel Doctor-TMVC has supplied travel health-related services to corporate Australia and individuals alike, helping travellers stay healthy and safe when working or holidaying overseas.
    Specialist services include pre- and post-travel medical consultations, destination-specific travel health consultations and vaccinations, psychological services to ease the transition of overseas postings, critical incident support and up-to-date international health advice and destination-specific fact sheets.

    For more information, please visit www.traveldoctor.com.au

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Call us on:

134 190 within Australia
+61 3 8622 5780 outside Australia

8am - 8pm Monday to Friday or
9am - 4pm on Saturday,
Australian Eastern Standard Time

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